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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Annabelle Potter

June 4, 2024

5  out of  5 rating by Annabelle Potter
"Professional, knowledgeable, and personable! Brad and his staff have provided excellent service and peace of my that if something were to happen to my home, auto, or life that I’m covered and it will be properly handled."
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Megan Theis

June 4, 2024

5  out of  5 rating by Megan Theis
"A great office with a caring staff who will take the time to help you review and understand your coverage. They have always been very honest and helpful to us. If you’re looking for a reliable agent and office, look no further and give them a call. Highly recommended!"
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Michelle B.

May 30, 2024

1  out of  5 rating by Michelle B.
"I'm quite frankly being harassed at this point from all the pointless communications I've received from them. If I haven't reached out, do not contact me!!! It's that simple."
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May 1, 2024

5  out of  5 rating by Jon
"Michelle was super helpful with the questions I had. She went above and beyond in trying to help with my claim. I’ve been with State Farm my whole life and it’s because of people like her taking care of customers!"
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Rick Beaudin

February 19, 2024

5  out of  5 rating by Rick Beaudin
"Been with State Farm for 50 years with some policies and find them reasonable on costs and good on payouts when needed. Used Brad Billing agency for 15 plus years and find that the agency is well run, always available when needed and has many extra free benefits like free notary services and free senior driving classes. Do not think you can find a better run firm to do business with."
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Megan Horan-Hengel

January 2, 2024

5  out of  5 rating by Megan Horan-Hengel
"Steve at State Farm has been incredibly helpful the last few times I’ve had to call in. He has made the process of purchasing a new vehicle and of adding a new driver to our policy very easy. Steve takes the time to explain everything to you, making sure you understand what your policy covers. I would highly recommend this agency to anyone looking for home/auto insurance :)"
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Ekram Alyafei

December 15, 2023

5  out of  5 rating by Ekram Alyafei
"I have been with them for 3 years and they were very helpful. The staff here are so transparent and very helpful. Michelle and Steve really helped the most. Just be aware not to get a speeding ticket for this will lead to your premium to jump drastically, State farm is not so lenient with speeding tickets!"
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Joel ​​​‎

December 6, 2023

5  out of  5 rating by Joel ​​​‎
"Stopped in with my older father in law and connected with Robin. She quickly understood what we needed, how to help us, and had us out the door in a speedy time frame."
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Brooklyn Stalo

November 13, 2023

5  out of  5 rating by Brooklyn Stalo
"Spoke to Michelle; absolutely amazing. she explained all the policies and answered all my concerns and questions. so patient and i felt actually cared for!"
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Leon Ma

October 19, 2023

5  out of  5 rating by Leon Ma
"Always have quick solutions to our changing needs."
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leslie Schroeder

August 3, 2023

5  out of  5 rating by leslie Schroeder
"Very good class"
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Maureen Melander

March 28, 2023

5  out of  5 rating by Maureen Melander
"We have all of our insurance Coverage with Brad Billings State Farm in Shakopee. We are pleased with their friendly, competent and service oriented team. They reach out to ensure that we have the proper coverage and deductibles. Always a pleasure doing business with them. We highly recommend this team!"
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March 2, 2023

5  out of  5 rating by PKS
"I attended defensive, driving class at Brad Billings state farm in Shakopee fast evening. Robin did an amazing job. The class was a good reminder for all of us, highlighted the important issues in being an attentive and safe driver. I have taken defensive driving classes in the past through my work, but was not as informative as Robin‘s class. highly recommend it."
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Robbie Friendshuh

September 3, 2022

5  out of  5 rating by Robbie Friendshuh
"Really great"
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C Ise

June 29, 2021

5  out of  5 rating by C Ise
"Awesome! Robin is amazingly quick and response to any questions and policy updates. So happy I switched to them several years ago!"
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Jerry Dennis

May 17, 2021

5  out of  5 rating by Jerry Dennis
"Very experienced staff that knows what they're doing! Great team effort!"
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Jared Tromp

February 19, 2021

5  out of  5 rating by Jared Tromp
"Excellent customer service! Claims are handled very well . Very impressed with how I was treated after a car accident. I didn't know anything about what my course of action should be and Steve took the lead and made me feel taken care of. Very happy about the whole thing. Great insurance company."
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Argemiro Osorio

February 9, 2021

5  out of  5 rating by Argemiro Osorio
"If your look for professional, knowledgeable, courteous and extremely helpful insurance agents, this is definitely the location to go to!"
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xas badbaado

December 15, 2020

5  out of  5 rating by xas badbaado
"very clean very fresh very delicious."
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Lauren Burnham

October 18, 2020

5  out of  5 rating by Lauren Burnham
"I highly recommend Brad Billings and his team. I've worked directly with Steve Skelton quite a bit and he and the Brad Billings team have always been professional, helpful, thoughtful and very responsive. It's so nice to meat a team you can truly trust."
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Deseree Lohnes

March 28, 2020

5  out of  5 rating by Deseree Lohnes
"Great family business"
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J Fro

November 5, 2019

5  out of  5 rating by J Fro
"Friendly staff. No issues since switching over to this team."
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October 28, 2019

1  out of  5 rating by mcorniea
"Multiple times they have told me one thing and charged me for another. When I attempted to cancel my life insurance policy they tried everything to convince me to keep it even though I wanted it removed. Lastly, I was told I had accident forgiveness and I did not so my bill went up again and all I received was an apology. Staff is reluctant to assist and all they care about is making money. I will be looking for a new insurance company."
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Erik Bobadilla

October 3, 2019

5  out of  5 rating by Erik Bobadilla
"I have been with Brad Billings for close to 10 years. Every time I have an issue the service is top notch! Most recently I had questions regarding a life insurance policy and adding a driver to our insurance. Steve was very responsive and was able to answer all my questions and helped ensure a smooth process. I highly recommend them to anyone!"
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Richie Swager

September 23, 2019

5  out of  5 rating by Richie Swager
"Very friendly people also very helpful. Thanks for setting up my business insurance!"