State Farm® Insurance Agent Brad Billings

"Why am is someone in a Brad Billings SUV giving me the finger on highway 62? Is this how you treat your customers? Is this how you want your customers to drive?"

"I have been doing business with Brad Billings-State Farm for many years. Robin Viskocil is usually my go to person. She is friendly, knowledgeable and has always provided excellent customer service. That being said, you can’t go wrong with anyone in their office. I highly recommend doing business with Brad Billings-State Farm."

"Renee was great to work with, she was patient and very informative!! We looked at many different options to find the best insurance fit for our family and Renee knocked it out of the park. Her customer service was exemplary, I am so appreciative to have had the opportunity to work with her in wading through the multitude of details that are found in the insurance world. Thank you so very much Renee, I look forward to working with you more in the future! We also experienced great customer service from this office when we had to have our roof replaced, the staff was great and made the process easy and seamless, it was a great experience for being an unfortunate event. I would recommend Renee to anyone for their insurance needs!! GREAT JOB!!"

"Robin Viskocil has been a blessing to my family. I spoke with her for the first time yesterday and she had mentioned her and my dad have interacted for many years at State Farm. I know my Dad and how many questions he likes to ask and sometimes is over-needy so it made my day to hear that he had someone like Robin to come to and relieve all of his anxieties and answer all of his questions. My personal experience with Robin has also been great! She guided me to secure my first auto-insurance plan as my Dad had always handled that for me but Robin made it simple and a swift process so I can now get on the road with my new wheels :) Thank you for being so helpful, Robin!"

"When I moved to Minnesota, Brad Billings office was the first office I reached out to. They took care of me so well that I didn't need to comparison shop. Amazing customer service is something that the team there prides themselves on! I just received a call from Michelle this week about and new discount that could be applied to my policy. She made it happen and gave me an incredible new rate!! I highly recommend this office for your insurance needs!!"

"State Farm pricing is set corporately and where an agency shines is in how they respond to your needs, Brad and team have been there for us with auto and home, when we have questions or need anything we always get a timely answer and advice on new products that we didn't even know were available. It's like having a friend in the insurance industry. Give them a shot you'll be glad you did."

"I stepped into the Shakopee State Farm office without an appointment late in the afternoon. I had questions about how the Drive-Safe app worked. Renee, at the front desk, volunteered to walk me through the app. Renee addressed all my concerns with a positive, can-do way of explaining. Renee has such a stimulating way of making her instructions clear and to the point. She showed me the value of using the app, how one can save money with the auto policy. I hadn’t been sure, but I liked knowing that. And, I had a good time exchanging notes about things in common. It was an entertaining time that stretched past her normal work day. Renee is just.choice. She’s there to help. Agents Michelle and Bryan were there also. I enjoyed my visit to their office. Jeff"

"Professional, knowledgeable, and personable! Brad and his staff have provided excellent service and peace of my that if something were to happen to my home, auto, or life that I’m covered and it will be properly handled."

"A great office with a caring staff who will take the time to help you review and understand your coverage. They have always been very honest and helpful to us. If you’re looking for a reliable agent and office, look no further and give them a call. Highly recommended!"

"I'm quite frankly being harassed at this point from all the pointless communications I've received from them. If I haven't reached out, do not contact me!!! It's that simple."

"Michelle was super helpful with the questions I had. She went above and beyond in trying to help with my claim. I’ve been with State Farm my whole life and it’s because of people like her taking care of customers!"

"Been with State Farm for 50 years with some policies and find them reasonable on costs and good on payouts when needed. Used Brad Billing agency for 15 plus years and find that the agency is well run, always available when needed and has many extra free benefits like free notary services and free senior driving classes. Do not think you can find a better run firm to do business with."

"Steve at State Farm has been incredibly helpful the last few times I’ve had to call in. He has made the process of purchasing a new vehicle and of adding a new driver to our policy very easy. Steve takes the time to explain everything to you, making sure you understand what your policy covers. I would highly recommend this agency to anyone looking for home/auto insurance :)"

"I have been with them for 3 years and they were very helpful. The staff here are so transparent and very helpful. Michelle and Steve really helped the most. Just be aware not to get a speeding ticket for this will lead to your premium to jump drastically, State farm is not so lenient with speeding tickets!"

"Stopped in with my older father in law and connected with Robin. She quickly understood what we needed, how to help us, and had us out the door in a speedy time frame."

"Spoke to Michelle; absolutely amazing. she explained all the policies and answered all my concerns and questions. so patient and i felt actually cared for!"

"Always have quick solutions to our changing needs."

"Very good class"

"We have all of our insurance Coverage with Brad Billings State Farm in Shakopee. We are pleased with their friendly, competent and service oriented team. They reach out to ensure that we have the proper coverage and deductibles. Always a pleasure doing business with them. We highly recommend this team!"

"I attended defensive, driving class at Brad Billings state farm in Shakopee fast evening. Robin did an amazing job. The class was a good reminder for all of us, highlighted the important issues in being an attentive and safe driver. I have taken defensive driving classes in the past through my work, but was not as informative as Robin‘s class. highly recommend it."

"Really great"

"Awesome! Robin is amazingly quick and response to any questions and policy updates. So happy I switched to them several years ago!"

"Very experienced staff that knows what they're doing! Great team effort!"

"Excellent customer service! Claims are handled very well . Very impressed with how I was treated after a car accident. I didn't know anything about what my course of action should be and Steve took the lead and made me feel taken care of. Very happy about the whole thing. Great insurance company."

"If your look for professional, knowledgeable, courteous and extremely helpful insurance agents, this is definitely the location to go to!"